Essentials
Perfect for small rental businesses just getting started
Includes:
- Unlimited Equipment
- Basic booking system
- Fleet management
- Customer management
- 4.4%Payment processing
- Digital contract signing
- Email support
- Document Collection
- Basic reporting
Growth
Ideal for growing rental businesses with multiple equipment
Includes:
- Unlimited Equipment
- Advanced booking system
- Fleet management
- Review Collection
- Website Text Chat
- Customer management
- Digital contract signing
- Document Collection
- 3.9%Payment processing
- Priority support
- Automated Customer Reminders
- Custom Branding
- Automated Workflows
- Advanced reporting
Scale
For large rental fleets with complex requirements
Includes:
- Unlimited Equipment
- Advanced booking system
- Fleet management
- Review Collection
- Website Text Chat
- Customer management
- Digital contract signing
- Document Collection
- 3.4%Payment processing
- Priority support
- Automated Customer Reminders
- Custom Branding
- Automated Workflows
- Advanced Analytics & Business Intelligence
- Advanced Role-Based Permissions
- Advanced API & Webhook Access
- OpenPhone Integration
- Dedicated account manager
- Apps & integrations
- 24/7 priority support
Enterprise & Custom Plans
For rental businesses with complex workflows, custom integrations, or specialized requirements.
Custom Pricing
📞 Talk to SalesUnmatched Value
Best pricing in the industry with everything you need to succeed.
Try Before You Buy
Explore all features of Big Rentals® free for 14 days.
Built for Growth
Trusted by hundreds of rental pros worldwide—and improving every week.
Free Custom Website
Growth and Scale plans include a fully customizable website for your rental business, complete with online booking capabilities and hosting - all at no extra cost!
What's Included:
- Professional website design
- Mobile-responsive layout
- Online booking integration
- Premium hosting included
- Custom domain setup
- SEO optimization
Compare Plans
Essentials | Growth Most Popular | Scale | |
|---|---|---|---|
| Equipment | Unlimited | Unlimited | Unlimited |
| Users | 1 | 2 | Unlimited |
| Locations | 1 | 1 | Unlimited |
| Free Custom Website | |||
| Onboarding Included | |||
| Payment Processing Rate | 4.4% | 3.9% | 3.4% |
| Booking System | Basic | Advanced | Advanced |
| Fleet Management | |||
| Customer Management | |||
| Payment Processing | |||
| Digital Contract Signing | |||
| Document Collection | |||
| Basic Reporting | |||
| Advanced Reporting | |||
| Advanced Analytics & Business Intelligence | |||
| Review Collection | |||
| Website Text Chat | |||
| Automated Customer Reminders | |||
| Custom Branding | |||
| Automated Workflows | |||
| Advanced Role-Based Permissions | |||
| Advanced API & Webhook Access | |||
| OpenPhone Integration | |||
| Dedicated Account Manager | |||
| Apps & Integrations | |||
| Support Level | Priority | 24/7 Priority |
Frequently Asked Questions
Common questions about plans, billing, and features
Is there a free trial and what's included?
Yes! We offer a 14-day free trial for all plans (Essentials, Growth, and Scale) with full access to all features. You can add inventory, test booking flows, try integrations, and explore all features with your actual business scenarios. Our team provides setup assistance during your trial.
What's the difference between monthly and yearly billing and do you offer annual billing?
Yes, we offer both monthly and annual billing options. With yearly billing, you pay for 12 months upfront and receive a 20% discount compared to paying month-to-month. Your subscription will automatically renew at the end of the billing cycle unless canceled. You can switch to annual billing anytime from your account settings or select it during signup. We accept credit cards for monthly billing and ACH bank transfers for annual subscriptions.
What are the costs for additional users and other add-ons?
Additional users are $20/month per user on Growth and Scale plans (Essentials includes 1 user, Growth includes 2 users, Scale includes unlimited users). The Scale plan includes unlimited locations, while Growth and Essentials plans include 1 location. All other features are included in your plan pricing with no hidden add-on costs - no per-booking fees, per-transaction fees, or feature restrictions.
What are the marketplace fees and how does revenue sharing work?
We take a 20% commission on orders that we generate for you through the Big Rentals marketplace. This commission only applies to marketplace orders - bookings that come directly to your business through your own website, referrals, or other channels are yours to keep 100%. The marketplace acts as a customer acquisition channel, and you only pay when we successfully bring you new business.
Is there a setup fee?
Most plans have no setup fees and you can get started immediately. If you choose to have us build a custom website for your business, there may be setup fees associated with that service depending on your specific requirements.
Do I get a website included and what features does it have?
Yes! Growth and Scale plans include a fully customized website for your rental business with completely FREE hosting. This includes professional design, mobile responsiveness, online booking integration, premium hosting at no cost, SSL security, and SEO optimization. You can use your own domain or get a free subdomain. The website syncs automatically with your inventory and pricing in real-time. We handle all the hosting, maintenance, and updates for free as part of your subscription. This is a $1,250+ value included in your plan with ongoing free hosting that would typically cost $100+ per month elsewhere.
Can I upgrade or downgrade my plan later?
Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new features will be available immediately. When downgrading, the changes will take effect at the start of your next billing cycle. No setup fees for upgrades.
How do I manage my subscription plan?
You can manage your subscription in 'Settings' > 'Billing & Subscription'. Here you can view your current plan, upgrade or downgrade, update payment methods, and view billing history. Plan changes take effect immediately for upgrades or at the next billing cycle for downgrades.
Do I get access to all features?
Yes, all features are included in every plan. You can use what you need and enable more as you grow. There are no hidden feature restrictions or upgrade requirements.
What is the guaranteed uptime of the software?
We guarantee 99.9% uptime for our rental management platform. Our infrastructure is built on enterprise-grade cloud servers with automatic failover, redundant systems, and 24/7 monitoring to ensure your business operations run smoothly. We take reliability seriously because we understand that your rental business depends on our platform being available when your customers need to book equipment.
Do I own my domain if you build my website?
Yes, you retain full ownership of your domain name. We don't control your domain - it remains yours completely. When we build your website, we provide you with nameservers to point your domain to our hosting servers, allowing us to host your website for free as part of your plan. You can change these nameservers anytime if you decide to host elsewhere, and your domain ownership is never affected.
What's the difference between Essentials, Growth, and Scale plans?
Essentials covers core rental management for small businesses. Growth adds website builder, advanced marketing tools, and integrations. Scale includes multi-location support, API access, custom workflows, and dedicated support.
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