Every feature you need to grow your rental business
From online booking to fleet management, payments to customer communication - all the tools you need in one powerful platform
Why rental businesses choose our features
More revenue, less work
Automate bookings, payments, and operations
Professional customer experience
From booking to return, everything flows
Built for rental businesses
Every feature designed for your industry
How our features work together
Seamlessly integrated tools that grow with your business
Choose your features
Select the features that match your business needs
Get set up fast
We'll configure everything and get you online quickly
Grow your business
Use powerful tools to automate and scale operations
Complete feature library
Explore all features designed for rental businesses
Payment Processing
Secure credit card processing with Stripe & PayPal integration
Fleet Management
Track all your rental assets with smart inventory management
Online Checkout
Accept bookings and payments 24/7 with seamless online checkout
Customer CRM
Manage customer relationships and track rental history
Reports & Analytics
Make data-driven decisions with comprehensive reporting
Documents & Emails
Automate contracts, invoices, and customer communications
Digital Inspections
Document equipment condition with photos and digital checklists
Claims Management
Handle damage claims and insurance reporting efficiently
Review Collection
Automatically collect 5-star reviews from happy customers
Website Text Chat
Let renters message you without giving out your personal number
Website Plugins
Embed booking forms into your existing website
Point of Rental
Handle walk-in customers and on-site operations
Administration
Manage users, permissions, and system settings
Apps & Integrations
Connect with QuickBooks, Zapier, and other business tools
Booking Management
Track rentals from request to completion with automated workflows
Quotes & Invoices
Generate professional quotes and invoices automatically
Digital Contracts
Create and manage rental agreements with e-signatures
Website Builder
Professional rental websites built by our expert team
OpenPhone Integration
Professional business phone system integration
Rental Rates & Promotions
Flexible rental rates, promotional codes, and automated discount management
Checkout Questions
Collect brake controller info, tow vehicle details, and more — automatically at checkout
Choose the plan that fits your business size
Built by real operators. Trusted by rental businesses to run smoother, book faster, and grow profits.
Essentials
Perfect for getting started
1 User, 1 Location
Growth
Most popular choice
2 Users, 1 Location + Website
Scale
For growing fleets
Unlimited + Website
Need more details?
View Full Pricing DetailsCommon questions
Common questions about our rental software features
How does the marketplace work?
Your rental inventory is listed on BigRentals.com, where we invest in advertising to drive customer traffic. When a customer books through the marketplace, we handle customer inquiries and communication leading up to the booking. You simply review and approve or decline each reservation request. Listing your inventory on the marketplace is free. We only earn when you earn, through a 20% commission on marketplace bookings.
Is there a contract or long-term commitment?
No. HQRent is month-to-month with no long-term contract required. If you decide it is not the right fit, you can cancel at any time. We also offer optional annual billing at a discounted rate for customers who prefer to lock in savings.
How long does it take to get started and set up my business?
Many businesses go live within 24 hours once they provide their photos, item information, and logo. We work as fast as you work. The setup includes importing your existing data, adding inventory, setting up payment processing, configuring your website, customizing your branding, and training your team. Our onboarding team can handle the entire setup for you if preferred.
What's the difference between monthly and yearly billing and do you offer annual billing?
Yes, we offer both monthly and annual billing options. With yearly billing, you pay for 12 months upfront and receive a 20% discount compared to paying month-to-month. Your subscription will automatically renew at the end of the billing cycle unless canceled. You can switch to annual billing anytime from your account settings or select it during signup. We accept credit cards for monthly billing and ACH bank transfers for annual subscriptions.
How do I create my first booking?
To create your first booking, log in to your account and navigate to the 'Bookings' section. Click on the 'New Booking' button, select the trailer you want to rent out, choose the dates, add customer information, and click 'Create Booking'. You can also set up payment options and add any additional notes or requirements.
How does my inventory automatically sync to the marketplace?
When you add inventory to HQRent, it automatically appears on the Big Rentals marketplace and in local search results without any extra work. Your listings are optimized for local searches, include all your pricing and availability, and drive bookings directly to your business. No manual uploads or separate marketplace management needed.
Will my price go up if you raise prices later?
We may change our prices over time to cover the cost of continuing to improve the software. If you pay for a yearly plan, you're guaranteed to lock in that rate for the full year. We'll do our best to keep our prices low and affordable.
What if someone books on the marketplace but the equipment is already rented?
Marketplace bookings come through as reservation requests. You can choose to manually review and approve each request, or enable auto-accept as a setting depending on your preference. If a request conflicts with an existing booking, you can simply decline it. Your own booking system always takes priority.
How do payments work? How do I get paid?
HQRent has a payment processor built directly into the software, and onboarding is quick and easy. You set your own bank account for deposits, track all transactions from your dashboard, and manage payouts on your schedule. We also support some external payment processors for businesses that prefer an alternative.
Can I use my own custom rental contract?
Yes. You can enter your own contract text directly in the settings. If you have an existing contract in PDF format, you can copy the text and paste it into the system. We also provide a base rental contract template that you can customize. We recommend having a lawyer review your contract before publishing it.
Can I require customers to upload license and insurance before or during booking?
Yes. You control this. The software lets you require documents before booking, after booking, or at pickup. You can also choose not to require them at all and collect documents in person. This keeps the booking flow in your hands and reduces abandonment when customers do not have documents ready.
What is the difference between marketplace bookings and my own website bookings?
They are two separate channels. Marketplace bookings come through BigRentals.com, where we advertise your inventory and handle customer inquiries. These carry a 20% commission. Bookings through your own website are customers you bring yourself, and you keep 100% of the revenue. The only cost on your own website bookings is standard payment processing fees.
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