Every feature you need to grow your rental business
From online booking to fleet management, payments to customer communication - all the tools you need in one powerful platform
Why rental businesses choose our features
More revenue, less work
Automate bookings, payments, and operations
Professional customer experience
From booking to return, everything flows
Built for rental businesses
Every feature designed for your industry
How our features work together
Seamlessly integrated tools that grow with your business
Choose your features
Select the features that match your business needs
Get set up fast
We'll configure everything and get you online quickly
Grow your business
Use powerful tools to automate and scale operations
Complete feature library
Explore all features designed for rental businesses
Payment Processing
Secure credit card processing with Stripe & PayPal integration
Fleet Management
Track all your rental assets with smart inventory management
Online Checkout
Accept bookings and payments 24/7 with seamless online checkout
Customer CRM
Manage customer relationships and track rental history
Reports & Analytics
Make data-driven decisions with comprehensive reporting
Documents & Emails
Automate contracts, invoices, and customer communications
Digital Inspections
Document equipment condition with photos and digital checklists
Claims Management
Handle damage claims and insurance reporting efficiently
Review Collection
Automatically collect 5-star reviews from happy customers
Website Text Chat
Let renters message you without giving out your personal number
Website Plugins
Embed booking forms into your existing website
Point of Rental
Handle walk-in customers and on-site operations
Administration
Manage users, permissions, and system settings
Apps & Integrations
Connect with QuickBooks, Zapier, and other business tools
Booking Management
Track rentals from request to completion with automated workflows
Quotes & Invoices
Generate professional quotes and invoices automatically
Digital Contracts
Create and manage rental agreements with e-signatures
Website Builder
Professional rental websites built by our expert team
OpenPhone Integration
Professional business phone system integration
Simple monthly pricing that scales
Choose the plan that fits your business size
✓ Best prices in the market • No setup fees • Cancel anytime
Essentials
1 User, 1 Location
Growth
2 Users, 1 Location + Website
Scale
Unlimited + Website
Frequently Asked Questions
Common questions about our rental software features
Do I get access to all features?
Yes, all features are included in every plan. You can use what you need and enable more as you grow. There are no hidden feature restrictions or upgrade requirements.
How long does it take to get started and set up my business?
You can be up and running with HQ Rent in as little as 24 hours. Most businesses complete the initial setup in 2-4 hours using our guided onboarding process. This includes importing your existing data, adding inventory, setting up payment processing, configuring your website, customizing your branding, and training your team. Our onboarding team can also handle the entire setup for you if preferred.
Is there a free trial and what's included?
Yes! We offer a 14-day free trial for all plans (Essentials, Growth, and Scale) with full access to all features. You can add inventory, test booking flows, try integrations, and explore all features with your actual business scenarios. Our team provides setup assistance during your trial.
What's the difference between monthly and yearly billing and do you offer annual billing?
Yes, we offer both monthly and annual billing options. With yearly billing, you pay for 12 months upfront and receive a 20% discount compared to paying month-to-month. Your subscription will automatically renew at the end of the billing cycle unless canceled. You can switch to annual billing anytime from your account settings or select it during signup. We accept credit cards for monthly billing and ACH bank transfers for annual subscriptions.
How do I create my first booking?
To create your first booking, log in to your account and navigate to the 'Bookings' section. Click on the 'New Booking' button, select the trailer you want to rent out, choose the dates, add customer information, and click 'Create Booking'. You can also set up payment options and add any additional notes or requirements.
How does my inventory automatically sync to the Big Rentals marketplace?
When you add inventory to HQ Rent, it automatically appears on the Big Rentals marketplace and in local search results without any extra work. Your listings are optimized for local searches, include all your pricing and availability, and drive bookings directly to your business. No manual uploads or separate marketplace management needed.
How do I set up online booking for my customers?
Setting up online booking is simple. You can embed our booking widget on your existing website, use our hosted booking page, or build a complete website with our website builder. Customers can see real-time availability, pricing, and book instantly.
Do I get a website included and what features does it have?
Yes! Growth and Scale plans include a fully customized website for your rental business with completely FREE hosting. This includes professional design, mobile responsiveness, online booking integration, premium hosting at no cost, SSL security, and SEO optimization. You can use your own domain or get a free subdomain. The website syncs automatically with your inventory and pricing in real-time. We handle all the hosting, maintenance, and updates for free as part of your subscription. This is a $1,250+ value included in your plan with ongoing free hosting that would typically cost $100+ per month elsewhere.
What are the costs for additional users and other add-ons?
Additional users are $20/month per user on Growth and Scale plans (Essentials includes 1 user, Growth includes 2 users, Scale includes unlimited users). The Scale plan includes unlimited locations, while Growth and Essentials plans include 1 location. All other features are included in your plan pricing with no hidden add-on costs - no per-booking fees, per-transaction fees, or feature restrictions.
What is the guaranteed uptime of the software?
We guarantee 99.9% uptime for our rental management platform. Our infrastructure is built on enterprise-grade cloud servers with automatic failover, redundant systems, and 24/7 monitoring to ensure your business operations run smoothly. We take reliability seriously because we understand that your rental business depends on our platform being available when your customers need to book equipment.
Do I own my domain if you build my website?
Yes, you retain full ownership of your domain name. We don't control your domain - it remains yours completely. When we build your website, we provide you with nameservers to point your domain to our hosting servers, allowing us to host your website for free as part of your plan. You can change these nameservers anytime if you decide to host elsewhere, and your domain ownership is never affected.
How do pre-authorization and security deposits work?
HQ Rent can automatically place pre-authorization holds on customer credit cards to secure rentals before pickup. Security deposits are processed separately and can be refunded automatically when equipment is returned in good condition. This protects your business while providing a smooth customer experience.
Start using these powerful features today
Join hundreds of rental businesses already growing with our complete feature set