Turn Happy Customers into 5-Star Reviews
Our automated review collection system captures the perfect moment when customers are most satisfied - right after a successful rental. Increase your Google Maps visibility, build trust with new customers, and grow your business with authentic reviews.
"Thanks for renting with us! How was your experience? It only takes a minute to leave a review."
Send by email or text
Reviews go to
- Yelp
Key Benefits of Automated Review Collection
Automatic Review Requests
Automatically send review requests to customers after completed rentals when satisfaction is highest.
Boost Local Visibility
Increase your Google Maps ranking and appear in more 'near me' searches with consistent review flow.
Multi-Platform Collection
Collect reviews across Google, Yelp, Facebook, and other platforms to build comprehensive social proof.
Perfect Timing
Send requests when customers are most satisfied - immediately after successful trailer returns.
Personalized Requests
Send customized review requests via email or SMS with your branding and personal touch.
Reputation Management
Build trust with new customers through authentic reviews and improved online presence.
How It Works
Choose when and how to ask, then let automation do the rest. Reviews flow to the platforms that matter for your reputation.
Set Your Preferences
Decide when to ask — after return, after delivery, or another trigger. Choose email, SMS, or both, and add your branding so requests feel personal.
We Send the Request
When the moment is right, we automatically send a personalized review request by email or text. One less thing for you to remember — and perfect timing for the customer.
Reviews Build Your Reputation
Customers leave reviews on Google, Yelp, Facebook, or wherever you direct them. You get more visibility, more trust, and a stronger reputation — without chasing reviews manually.
Examples of How Partners Use Review Collection
You control when to ask and how — by email or text. These are just a few ways partners use review collection for marketing and reputation management.
Timing & Triggers
- After return
- After delivery
- Post-payment
- Custom timing
Channels
- Email requests
- SMS requests
- Personalized messaging
- Your branding
Platforms
- Yelp
- Industry directories
Reputation & Marketing
- Local SEO
- Trust for new renters
- Social proof
- Follow-up campaigns
Common questions
Answers to frequent questions about this feature.
How does automatic review collection work?
HQRent includes a marketing area where you can configure review request campaigns based on your business preferences. You can set triggers such as sending a review request a certain amount of time after a rental is returned, and deliver them via email or text. You choose where you want customers to leave reviews. Requests can be sent automatically based on your configured triggers or manually from the dashboard at any time.
Start Building Your 5-Star Reputation
Stop missing out on reviews from happy customers. Automate the process and watch your online reputation soar.