HQ Rent vs Neighbors Trailer
Neighbors Trailer is a marketplace, not software—you can't manage your fleet, and they take commission on every booking. Get full rental software you own.
Trusted by rental operators nationwide
Why Full Software Beats a Marketplace
Neighbors Trailer is a marketplace—not software. They list you; they take a cut; they make the rules.
No Fleet Software
Listing only. No scheduling, contracts, or payments in one place—unlike real rental software.
Commission on Everything
100% of bookings through their platform. No direct orders from your site or returning customers.
Bans & Fines
Their rules. With HQ Rent you own your business—no commission, no punitive platform.
The difference in 30 seconds
What You Get with HQ Rent
Real software. Your site. No commission lock-in.
Real Fleet Management
Scheduling, contracts, inspections, payments—all in one place.
Direct Bookings, No Commission
Your website, your customers. Transparent monthly pricing.
You Own Your Business
No bans or fines. Optional marketplace demand—no lock-in.
HQ Rent vs. Neighbors Trailer
Marketplace vs. full software—side by side.
Neighbors Trailer (Marketplace)
- ×Marketplace only—no fleet management software
- ×Commission on 100% of bookings (all through their platform)
- ×Can't accept direct orders—must use their platform
- ×Bans and fines; your account at their discretion
- ×You don't own your customer list or relationships
HQ Rent (Full Software)
- Full rental software—fleet, scheduling, contracts, payments
- Transparent monthly pricing; accept direct bookings, no commission
- Your website, your bookings, your customers—you're in control
- No punitive bans or fines—you own your business
- Optional marketplace demand when you want it—no lock-in
Powerful Features for Professional Rentals
Our software is specifically designed to address the unique challenges of trailer rental operations.
Online Booking
Let customers book and pay online 24/7
Smart Scheduling
Block unavailable dates instantly
Seamless Payments
Accept payments online securely
Digital Contracts
Sign and store agreements digitally
Fleet Management
Track availability and status in real time
Customizable Settings
Configure your business rules easily
Insightful Reports
Understand bookings, revenue, and usage
Professional booking system with real-time availability
Explore our features
Everything you need to run and grow your rental business, all in one place.
How HQ Rent Works
Software you own. No commission. No lock-in.
Setup
Live in under 3 days. Full fleet from day one.
Direct + Optional Demand
Your site, your bookings. Add marketplace demand when you want it.
Operations
Contracts, inspections, payments, CRM—one place. You’re in control.
Pricing
Monthly price, all features. No commission on bookings.
Simple monthly pricing that scales
Choose the plan that fits your business size
✓ Best prices in the market • No setup fees • Cancel anytime
Essentials
1 User, 1 Location
Growth
2 Users, 1 Location + Website
Scale
Unlimited + Website
Compare HQ Rent with other alternatives
Built by operators, loved by operators
See what rental business owners say about working with people who actually understand the industry.
Got my first 5 rentals in the first week. Couldn't believe how fast it worked.
This literally prints money for us. We've doubled revenue since switching.
Setup took 2 hours maximum. Now we use the software every day.
Customer service is impeccable. Any questions, they're right on it.
Clear, simplified process without complications. It's helping me steadily grow my business.
Checkout process is simplified so anyone can complete it. Saves me time on every rental.
Frequently Asked Questions
Common questions about full rental software (HQ Rent) vs. marketplace-only (Neighbors Trailer)
What is the difference between marketplace bookings and my own website bookings?
They are two separate channels. Marketplace bookings come through BigRentals.com, where we advertise your inventory and handle customer inquiries. These carry a 20% commission. Bookings through your own website are customers you bring yourself, and you keep 100% of the revenue. The only cost on your own website bookings is standard payment processing fees.
How does the marketplace work?
Your rental inventory is listed on BigRentals.com, where we invest in advertising to drive customer traffic. When a customer books through the marketplace, we handle customer inquiries and communication leading up to the booking. You simply review and approve or decline each reservation request. Listing your inventory on the marketplace is free. We only earn when you earn, through a 20% commission on marketplace bookings.
Is there a contract or long-term commitment?
No. HQRent is month-to-month with no long-term contract required. If you decide it is not the right fit, you can cancel at any time. We also offer optional annual billing at a discounted rate for customers who prefer to lock in savings.
Will my price go up if you raise prices later?
We may change our prices over time to cover the cost of continuing to improve the software. If you pay for a yearly plan, you're guaranteed to lock in that rate for the full year. We'll do our best to keep our prices low and affordable.
What if someone books on the marketplace but the equipment is already rented?
Marketplace bookings come through as reservation requests. You can choose to manually review and approve each request, or enable auto-accept as a setting depending on your preference. If a request conflicts with an existing booking, you can simply decline it. Your own booking system always takes priority.
How do payments work? How do I get paid?
HQRent has a payment processor built directly into the software, and onboarding is quick and easy. You set your own bank account for deposits, track all transactions from your dashboard, and manage payouts on your schedule. We also support some external payment processors for businesses that prefer an alternative.
Can I use my own custom rental contract?
Yes. You can enter your own contract text directly in the settings. If you have an existing contract in PDF format, you can copy the text and paste it into the system. We also provide a base rental contract template that you can customize. We recommend having a lawyer review your contract before publishing it.
Can I require customers to upload license and insurance before or during booking?
Yes. You control this. The software lets you require documents before booking, after booking, or at pickup. You can also choose not to require them at all and collect documents in person. This keeps the booking flow in your hands and reduces abandonment when customers do not have documents ready.
Ready to Switch from Neighbors Trailer?
Get full rental software you own—fleet management, direct bookings, no commission lock-in. Join 650+ rental businesses on HQ Rent.